FAQs
Our reception hours are 9am- 6pm. Over peak summer time, hours may extend and will be written on the office door.
Check-in: 2pm for accommodation and 12.00pm for campsites. Latest check-in time 9pm.
Check out: 10am for all accommodation and campsites.
Outside of the Peak Summer months, late check-outs may be available by prior arrangement, please check with reception the day before departure. Fees may apply.
Please let us know if you will be arriving late, after 5.30pm, so we can give you instructions to access the resort, and to find your accommodation. If you get stuck, there is a number to call for the Duty Manager on the door at the main reception. No check-ins after 9pm please.
This is a magical place right on the beach, the perfect spot to host your wedding, special event, corporate retreat or school camp. At full capacity, we can accommodate up to 1,200 guests with a range of accommodation and campsites available. Please give us a call to discuss group or event bookings, we'd love to help. Or email info@haheiresort.com
What a great gift idea for someone who needs some time out by the sea. Please call 07 866 3889 or drop us a line to arrange an E-voucher info@haheiresort.com
Wifi is free for all our guests (even though we encourage you to switch off!).
You will love the vibe on The Deck - a new family-friendly area under your favourite tree, right next to the playground. Bar Hei, Beach Buns Burgers and Woody's Pizza will be open from Labour weekend - Easter, Thursday - Saturday 5-8pm. Over the Christmas- Waitangi weekend period the eateries will be open extended hours for lunch and dinner 7 days a week. Dining is outside so opening times will vary, weather permitting.
Year-round, we have a small shop at reception with a range of basic items - Allpress barista coffee, milk, cereal, pies, icecreams, drinks, pasta, sauce, canned goods, snacks, and bags of ice.
You can also walk to Hahei Village for a range of cafés - dine in or they also have takeaway options. Opening hours always vary by season so we recommend that you do book.
Happy hours and happy days!
Bar Hei, our onsite garden bar will be opening Labour weekend-Easter 5-8pm (weather dependent) and 7 days a week from Christmas - Waitangi weekend. The opening times will vary so check with the team when you arrive. There is also a craft brewery and liquor store in Hahei Village, just a 10 minute walk.
It is a leisurely 8-10 minute walk to Hahei Village shops, galleries, and cafés.
Usually, the world-famous Cathedral Cove is about a 2-hour return walk from the resort. Sadly Cyclone Gabrielle has damaged the track and you can now only reach Cathedral Cove via the water on a water taxi, Hahei Explorer, Cathedral Cove Kayak or other tours. You can still walk to the beautiful Gemstone and Stingray Bays. Just head to the beach, turn left and you will see the signs that take you on to the Cathedral Cove Walkway and follow the signs to the bays. Picnic, swim, snorkel and grab that instagram shot, these bays are stunning!
Generally, the surf here is small-medium waves so this is a safe place to swim. In summer, please swim between the flags in front of the Lifesaving Patrol tower on Hahei Beach and at Cathedral Cove. There is also a small stream at the southern end of the beach which is great for the little ones to paddle. Hot Water Beach has a year round Surflifesaving Patrol so please swim between the flags there.
You may park outside your accommodation on your camping site within the site boundaries. If you have extra trailers or boats we have some extra space available for a daily fee, on a first-come-first-served basis. Please ask when booking or call us to discuss.
Sorry we do NOT have a designated EV charger onsite. The closest charger is in Whitianaga about 40 minutes drive from the Resort.
Sorry, strictly no pets are allowed in any accommodation. For campers, dogs are not allowed at the resort from Labour Weekend until Easter - you may request a pet pass with prior approval needed before you arrive.
Sorry, we know it's all part of the charm of camping, but there is a fire ban in place for most of the year.
The closest concrete boat ramp is at Cooks Beach, a 15-minute drive from here, permits and fees apply, check this link for details https://www.tcdc.govt.nz/boatramps.
There is a boat lane for landing on Hahei Beach but launching your boat off the beach is suitable by tractor ONLY.
